Information Covid-19

The Hotel Arcos de Montemar has established a Contingency Plan to guarantee the minimization of the risk of contagion by Covid-19, making your stay safer.
All Hotel facilities are subject to a cleaning and disinfection plan adapted to the current pandemic situation, in order to minimize the risk of the virus spreading.
The Hotel has installed disinfectant gel dispensers in its public areas. Use them frequently for your protection.
Signage and information on good practices for your safety and comfort have been placed in the different circuits / spaces of the hotel.

ADDITIONAL INFORMATION ON THE FUNCTIONING OF HOTEL SERVICES:
It is mandatory to wear a mask at the hotel entrance.
During the stay, the use of a mask is mandatory in all areas of the hotel.


Face-to-face registration:

Applicable to:
•All domestic and foreign customers
•Except for children under 12 years old

Mandatory to present:
COVID EU digital certificate (applicable to all the countries of the Member States of the European Union, and to countries such as Iceland, Liechtenstein, Norway and Switzerland, according to the principle of reciprocity.

The certificate can evidence:
•Vaccination
•Proof
•COVID Recovery

4 types of evidence will be accepted:
•PCR test, performed up to 72 hours before;
•Antigen test with report, performed up to 48 hours before;


The data contained in the certificate / test will always be confirmed with the client's identification document (passport or citizen's ID).

Room cleaning:
The rooms are ventilated and cleaned / disinfected, minimizing the potential risks of contagion.

For your safety, please respect the rules of etiquette and social distance in the common areas. of the hotel.

We wish you a pleasant stay!